Stakeholders


Auditing Office
No.8, Lane 250, Sinhu 2nd Rd., Neihu District, Taipei, Taiwan, R.O.C.
+886-2-2792-8788
+886-2-2796-8080
Industrial Applications
Line Card
Stakeholders
Key Issues and Communication Performance
Communication Channels (Frequency) and Contact Windows
Staff
Zenitron firmly believes that employees are the greatest asset of the company. Upholding the concept of "Gung Ho" (mutual benefit), we engage in open communication with employees, oppose discrimination, emphasize equality, and respect diverse values. We are committed to creating a friendly workplace culture that is diverse and inclusive.
Key Issues
‧ Talent Development and Recruitment
‧ Employee Rights and Diversity & Equality
‧ Occupational Health and Safety
‧ Business Performance
‧ Social Care and Engagement
Communication Performance
‧ 51 Zenitron newsletters sent
‧ 11 meetings held by the
  Employee Benefits Committee
‧ 4 on-site health service consultations
  with doctors
‧ Proactive employee care and real-time response
  to needs by labor health service medical staff
Communication Channels and Frequency
‧ Complaint email and phone number posted on
  Zenitron's internal and external websites
  (available anytime)
‧ Zenitron newsletters (irregularly)
‧ Employee Benefits Committee
‧ Health care and support services
  (available anytime/irregularly)
Internal employees can share feedback or file appeals through the following channels:
  > Ms. Lo
      Phone: +886-2-2792-8788#885
      Email: julie_lo@zenitron.com.tw
  > Zenitron's internal website provides a
      reporting and appeal channel
      for unlawful violations
Client
Customers are the source of Zenitron's operational growth and driving force. Through customer service, we manage customer relationships to achieve good cooperation and collaboration.
Key Issues
‧ Energy and Greenhouse Gas Management
‧ Occupational Health and Safety
‧ Business Performance
‧ Privacy and Information Security
‧ Customer Service and Satisfaction
Communication Performance
‧ Participated in at least 10 supplier conferences
  and seminars organized by key customers
‧ Participated in at least 11 joint beach
  cleaning activities and supply chain
  sustainability meetings organized by customers
‧ Provided real-time responses to website and
  email inquiries
Communication Channels and Frequency
‧ Educational Training (irregular)
‧ Exhibitions, Seminars, etc. (irregular)
‧ Supplier Audits (irregular)
‧ Zenitron website and dedicated email -
  Product inquiries and general questions
  (irregular)
‧ Zenitron Zone (irregular)
For any product, business, or quality inquiries, please reach out to the appropriate product contact window, where our team is ready to
assist you..
  > Phone:+886-2-2792-8788
      Email: inquiry@zenitron.com.tw
      Email: zt_service@zenitron.com.tw
Supplier
Zenitron depends on its suppliers to provide quality products and foster strong partnerships and cooperative relationships, which help ensure the company's stable operations.
Key Issues
‧ Occupational Health and Safety
‧ Business Performance
‧ Privacy and Information Security
‧ Supply Chain Management
‧ Customer Service and Satisfaction
Communication Performance
‧ Participated in or co-organize at least
  8 exhibitions, seminars, or workshops
‧ Provided real-time responses to
  website inquiries, Zenitron Zone,
  and email inquiries
Communication Channels and Frequency
‧ Educational Training (irregular)
‧ Exhibitions, Seminars, etc. (irregular)
‧ Supplier Audits (irregular)
‧ Zenitron website and dedicated email -
  Product inquiries and
  general questions (irregular)
‧ Zenitron Zone (irregular)
For any product, business, or quality inquiries, please reach out to the appropriate product contact window, where our team is ready to
assist you..
  > Phone:+886-2-2792-8788
      Email: inquiry@zenitron.com.tw
      Email: zt_service@zenitron.com.tw
Investors
Zenitron's shareholders and investment institutions are key sources of capital for the company. Through transparent, robust operations and strong performance, we increase investor confidence and gain support from various stakeholders to create value for the company.
Key Issues
‧ Climate Change Response
‧ Business Performance
‧ Privacy and Information Security
‧ Supply Chain Management
‧ Customer Service and Satisfaction
Communication Performance
‧ Provided real-time responses to
  shareholder inquiries
‧ Released 60 major announcements
  in both Chinese and English
‧ Published 3 financial reports
‧ Published 1 annual report and
  1 sustainability report
‧ Held 5 board meetings,
  4 audit committee meetings, and
  3 compensation committee meetings
‧ Held 1 shareholder meeting
‧ Held 1 investor meeting
Communication Channels and Frequency
‧ Zenitron Website - Investor Relations (irregular)
‧ Shareholder Service Email (irregular)
‧ Public Information Monitoring (irregular)
‧ Financial Reports (quarterly)
‧ Annual Report and Sustainability Report
  (annually)
‧ Board of Directors, Audit Committee
  (at least once per quarter)
‧ Compensation Committee
  (at least twice per year)
‧ Annual Shareholder Meeting (once per year)
‧ Investor Meeting (at least once per year)
Please feel free to contact us with any questions, and we will gladly provide assistance.
  > Mr. Chen
      Phone: +886-2-2792-8788#899
      Email: curtis_chen@zenitron.com.tw
Auditing Office
No.8, Lane 250, Sinhu 2nd Rd., Neihu District, Taipei, Taiwan, R.O.C.
+886-2-2792-8788
+886-2-2796-8080
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